Job objective: To welcome and assist guests with exceptional care throughout their stay, ensuring that they are satisfied at all times.We believe in equal opportunities and in the richness that diversity brings. We work so that everyone can progress without barriers or labels, in an environment where respect and collaboration are essential.Every day, we strive for a more human, responsible, and sustainable future, thanks to all the people whose talent and commitment make this project possible.
Requirements
We are looking for dynamic individuals eager to join a young and rapidly growing company. Among the requested requirements, we highlight:
> At Royal Hotels, we believe that talent is our greatest asset. We look for people who are passionate about what they do, eager to grow, learn, and leave a meaningful mark. More than collaborators, we seek individuals who share our commitment to offering an exceptional experience to every guest. > Being part of our team means joining a dynamic, respectful, and inclusive environment where effort and dedication are valued, and where every person contributes with their unique strengths. We are committed to professional development, offering real opportunities for growth and continuous learning.
Responsibilities
The selected person will be responsible, among other tasks, for:
> Accompany guests to their assigned rooms, assisting with their luggage. > Warmly welcome our guests and attend to their requests. > Manage guest luggage at the front desk. > Provide information about the hotel’s services. > Recommend and inform guests about the city’s tourist attractions. > Help ensure compliance with hotel policies, procedures, and standards. > Support the front desk by handling telephone switchboard calls and connecting them with the appropriate departments.
