Sustainable Development Goals
Aware of the shared challenges we face as a society, at Royal Hotels we work under our own brand, Royal Cares, which summarizes our commitment to environmental preservation, community development, and the goal also shared among individuals, companies, and government entities of the 2030 Agenda.
Some of our actions are:
- Use of solar panels for energy generation.
- Installation of motion sensors for space lighting.
- We have low water consumption faucets and toilets.
- We manage waste responsibly in collaboration with certified companies.
- We promote sustainable practices such as towel reuse, water dispensers, and the elimination of non-biodegradable containers.
- We collaborate on social projects and establish agreements for inclusive job placement.
- We eliminate paper from our operational processes and train our teams in sustainability.
We have the following certifications:
Environmental Certification - ISO 14001
Biposphere Certification - Responsible Tourism
Ecostars Certification - Ecological Hotel Rating 3*
Social environment
- We promote holistic well-being among clients and employees through communication and advice on healthy lifestyle habits.
- We have a gym and outdoor common areas for the enjoyment of our clients.
- We foster a healthy and safe work environment through continuous training in Occupational Risk Prevention (ORP).
- We have a Psychological Harassment Protocol to prevent, detect, and resolve situations of psychological, moral, and/or other discrimination within the organization.
- We are working towards ISO 45001 certification to ensure the safe provision of services, minimizing the risk of accidents and providing a safe working environment for our employees.
- We promote volunteer actions and social causes through collaboration with foundations and community associations.
Social environment
- We promote equal opportunities between women and men, non-discrimination based on gender, and inclusion in all areas of the organization through the implementation of an Equality Policy.
- We have a Sexual Harassment Protocol to prevent, detect, and resolve situations of sexual harassment and/or gender-based discrimination within the organization.
- We provide training on equality and harassment prevention to offer a healthy and safe work environment for our employees.
Governance
- We offer individualized Training Plans for all employees in the organization.
- We promote youth employment through agreements with Schools and Universities.
- We offer social benefits to our employees as a supplement to their remuneration, to improve their quality of life and meet some of their needs.
Governance
- We have a Sustainability Policy that establishes the general principles and the foundation of the organization's ESG strategy.
- We manage documentation, communication, and employee time records through a digital platform.
- We digitally register customer documentation and offer door access through mobile devices.
- We have a digitalized HACCP system for the management of hazards and critical control points in food.
- We are working towards ISO 9001 certification to ensure customer satisfaction through the establishment of continuous improvement processes.
Environment
- We have solar panels to generate renewable energy in our establishments.
- We have electric vehicle chargers.
- We reduce supply consumption through the installation of motion sensor lights and push-button faucets in common areas for guests and employee-use spaces.
- We replace single-use gel and shampoo with dispensers in all hotel rooms.
- We offer our guests complimentary amenities made with biodegradable materials and packaging.
- We promote the reuse of towels and sheets through signage in rooms to reduce water consumption.
- We have recycling points available to guests.
- We provide drinking water dispensers for guests and employees.
- We have replaced plastic water bottles in events and meetings with reusable glass bottles.
Governance
- We collaborate with local suppliers and artists to reduce emissions and promote regional culture.
- We provide our employees with more sustainable uniforms made by a local supplier with an ESG policy.
- We promote "zero food waste" among guests to minimize food waste through awareness signage in the breakfast buffet.
- We work to improve our business ethics through the definition and monitoring of consumption and waste generation indicators.
Environment
- We have an Environmental Best Practices Manual for employees and conduct awareness and training campaigns by job position.
- We promote the "Zero Paper" policy to minimize paper consumption through process digitalization.
- We work with a digitalized reporting system for Housekeeping management and Maintenance issues.
- We collaborate with the certified company AVC Residuos for the proper management of all generated waste.
- We apply and promote the 3R rule to reduce waste volume: reduce, reuse, and recycle.
Social
- We collaborate with NGOs and foundations for the development of our community.
- We have agreements with educational centers and associations to promote the employment of people at risk or in situations of exclusion.
R]YAL PASSEIG DE GRÀCIA
On the main commercial and cultural avenue
Passeig de Gràcia, 84
08008 Barcelona,
España
R]YAL RAMBLAS
Life and color in the most emblematic street of Barcelona
Ramblas, 117
08002 Barcelona,
España